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General Manager/Chief Executive Officer (CEO) Microfinance, Egypt

General Manager/Chief Executive Officer (CEO) Microfinance, Egypt

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Global Communities (formerly CHF International) is an international non-profit organization that works closely with communities worldwide to bring about sustainable changes that improve the lives and livelihoods of the vulnerable.

Global Communities established a for-profit holding company, Vitas Group, to commercialize and consolidate its operations, and to grow through socially responsible investment. Vitas Group is a for-profit holding company that operates a network of microfinance companies predominantly in the Middle East region. With over 20 years’ track record of lending to micro and small and medium enterprises in the region, we are a unique group of companies and the only such investment vehicle for impact investors in the Middle East.  Over the last 10 years, Vitas companies have disbursed over 535,000 loans worth more than $1.5 billion with an annual default rate of less than one percent.  Vitas Group was founded by Global Communities, a global development non-profit organization, and shares its mission of improving the lives and livelihoods of low-income communities around the world. Global Communities owns 71% of Vitas Group, with Bamboo Finance, a Swiss investment fund, owning the remaining 29%.

In anticipation of the opening of an Egypt subsidiary, Vitas seeks a Chief Executive Officer (CEO)

The CEO will be based in Egypt and will oversee all operations of the company. The CEO will identify a motivating and challenging direction that supports the short and long term achievement of the Vitas mission and vision in Egypt. Reporting to the Vitas Egypt Board of Directors and the Vitas Retail Operations Manager, based in Jordan, the CEO will supervise all department heads.

This position is open to Egyptian nationals and persons authorized to work in Egypt. .


Strategic Management

  • Implements and communicates the company's vision, mission, and overall strategy and direction.
  • Responsible for all aspects of start-up and day-to-day operations of the company, including staffing, budgeting, branch development, outreach and business development.
  • Develops an annual work plan to measure success against short and long term goals, with targeted Key Performance Indicators to be approved by the board of directors.
  • Oversees a high-performing credit portfolio in line with the company’s growth-phase business plan and long-term sustainability.
  • Develops a deep understanding of local Egyptian market nuances and competitors.
  • Maintains awareness of both the external and internal competitive landscape, opportunities for expansion, customers, markets, new industry developments and standards.
  • Liaises with strategic partners to raise funds, build infrastructure and delivery channels, and cultivate local strategic relationships.
  • Oversees risk management and full compliance with all legal requirements affecting the company’s business and operations.

Staff /Team Development

  • Recruits and mentors a strong team of self-starters that reflect the culture and values of Vitas.
  • Motivates staff and maintains a positive, transparent, mission-oriented and results-driven environment.
  • Cultivates a positive environment of learning and professional development for all staff members.
  • Recognizes problems, seeks appropriate input, and develops solutions to resolve personnel problems in a positive, gender aware and culturally sensitive manner.


  • Identifies important areas for market innovations and develops solutions that address meaningful issues for customers.
  • Creates a work environment that encourages feedback, creative thinking and innovation.

Board Relationship and Representation

  • In compliance with local law serves as a member of the board and reports to the board, delivering on the company’s mission and strategy in line with shareholder expectations.
  • Pro-actively recommends changes or improvements to the overall direction, policies and strategy of the organization; solicits advice and seeks guidance, when appropriate, from the board,
  • Implements board policy and directives efficiently; reports company activities and financial position to the board in a timely manner.
  • Oversees the relationships that the company maintains with regulators, investors, banks, lawyers, auditors, Government and any other external party.
  • Develops networks and builds alliances externally that further the commitments and strategic vision.

Knowledge, Skills and Abilities


  • Proven leadership and good people skills; entrepreneurial spirit.
  • Ability to work effectively in environment of economic, ethnic, gender and religious diversity.
  • Proven ability to work under pressure and ability to embrace and manage change at all times.
  • Strong familiarity with local economy and political environment.
  • Natural communicator and relationship-builder, with excellent written and verbal skills in both English and Arabic.



  • University Degree in Business Administration, Management, Finance or similar.
  • Management experience in financial services delivery, marketing, or relevant business sector in the Egyptian context required.
  • Experience in a start-up environment strongly preferred.
  • An advanced degree may be substituted by at least 10-12 years of experience in a relevant position and business sector.