Global Communities

  • Operations Manager - Yemen, Humanitarian Assistance

    Posted Date 3 weeks ago(3 weeks ago)
    # of Openings
    Post End Date
    Field - Other
  • Overview


    Global Communities is seeking a full-time Operations Manager to oversee daily operations, procurement, and logistics to support programming, ensuring compliance with donor regulations and Global Communities' policies. In coordination with the Area Manager(s), the Operations Manager supports operational requirements of all Yemen programming. This position is based in Aden, Yemen with frequent travel and stay in Sana’a, and reports to the Country Director. This is an unaccompanied post.



    • Oversee logistics processes to procure, store and distribute stock, supplies and services for the timely delivery of project objectives.
    • Oversee procurement processes, including the oversight and effective management of drafting/reviewing RFPs and RFQs, conducting bid analyses and evaluations, drafting procurement contracts, and reviewing contract deliverables
    • Contribute to work plans and other deliverables, as required.
    • Ensure the maintenance of accurate and complete files of procurement documentation.
    • Review all procurement processes and actions for compliance with donor rules and regulations, as well as Global Communities' policies.
    • Provide training and mentoring to local staff on operations, logistics, and procurement.
    • Manage the tracking of all supplies, equipment, and materiel in transit, through its receipt, storage, and onward distribution.
    • Manage and share pipeline and supply chain information, ensuring that program staff are well-informed and well-prepared for incoming goods and material. Ensure timely reporting on stock status, to help program staff with planning of stock replenishment.
    • Directly supervise a team of approximately 30 local national staff and technical oversight/ support to Global Communities operations teams based in Sana’a and Aden.
    • Oversee all matters logistics relating to vehicle transport and fuel management, to ensure that vehicles are insured, managed correctly, being driven safely, maintained appropriately, damages are reported, and ensure that vehicle equipment (tools, communications, etc.) are complete and serviceable; and that usage of fuel is correctly managed, logged and recorded.
    • Support and strengthen country office procedures and policies as necessary for the effective management of the emergency supply chain, vehicle fleets, communication systems, and the logistics components of the emergency response program.
    • In collaboration with program teams, coordinate all field based logistics in support of active programming, including supply chains, and vehicle movements.
    • Keep abreast of the security situation in all areas of operation.
    • All other duties as assigned.

    Knowledge, Skills and Abilities


    • Proficient in USAID rules and regulations; prior experience working on USAID/OFDA and USAID/FFP programs preferred and other donors such as UN, ECHO, etc.
    • Willingness and ability to travel to and work in high threat environments.
    • Strong staff and program management skills with proven experience in humanitarian negotiation.
    • Strong diplomatic and interpersonal skills negotiating and working with foreign experts, managers, government and non-government officials, local staff, and target populations.
    • Fluency in English, working knowledge of Arabic required.



    • A Master’s Degree in a related field preferred.
    • A minimum of 5 years of international development experience, at least 4 of which are specifically focused on operations, procurement, security and logistics.
    • A minimum of 3 years prior supervisory experience in operations, procurement, and/or logistics.
    • A minimum of 3 years prior experience working in emergency, conflict, post-conflict, or post-disaster settings.
    • Prior experience working on USAID/OFDA and USAID/FFP funded programs.
    • Experience working with local national staff and building local capacity, as well as remote management.
    • Prior experience in Yemen is highly desirable. 



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