Global Communities

Program Director

Posted Date 2 months ago(2/5/2024 8:51 AM)
# of Openings
Humanitarian Assistance


Global Communities works at the intersection of humanitarian assistance, sustainable development and financial inclusion to save lives, advance equity and secure strong futures. We support communities at the forefront of their own development in more than 35 countries, partnering with local leaders, governments, civil society and the private sector to achieve a shared vision of a more just, prosperous and equitable global community. 


Global Communities is seeking a Program Director to join the Humanitarian Assistance team in Gaziantep, Turkey. The Programs Director oversees programming strategy development, daily program operations, coordination, and representation for a multi-sectoral humanitarian program for whole of Syria delivering relief items, providing shelter support, WASH, protection programming and food security activities and supporting community protection and resilience. The Program Director is responsible for the management of staff and programs in Syria and Turkey. The Program Director ensures accountable and compliant implementation and revises the implementation and program approach standard operating procedures as needed.



  • Provide technical support and oversight to all Syria humanitarian program activities.
  • In collaboration with the Country Director, oversee the development and updating and implementation of the Global Communities -Turkey program strategy.
  • Manage a team of technical managers and reporting and cluster coordinators (in addition to about sixteen indirect reports in Gaziantep and 450 in Syria).
  • Maintain comprehensive implementation records and ensure implementation is systematized and follows existing standard operating procedures that are specifically tailored for remote cross-border management.
  • Revise standard operating procedures as needed based on accountability and humanitarian principles, good practices and lessons learned.
  • In coordination with the MERL department, ensure reporting deliverables are high quality and thorough.
  • Provide rapid response to requests for information from donors, government authorities, or other relevant entities.
  • Work with Program Managers to identify and respond to any acute programming challenges or shifts in programming.
  • Work with the Program Managers and the DFA to track program budgets and expenditures, ensuring that programs are being implemented on-budget.
  • Work with the Program Managers to review program work plans and ensure work plan related deliverables adhere to donor requirements.
  • Work with the Operations Director and other senior staff to identify operational support needs to ensure the quality and efficiency of programming.
  • Review and/or support the drafting of bi-weekly/monthly/quarterly program reports, and success stories as required.
  • Support and strengthen country office procedures and policies as necessary for effective program implementation.
  • Direct supervision of and responsibility for the whole of Syria program and cluster representatives and reporting activities.
  • Contribute to quality and consistency in scheduled and ad-hoc donor reporting and success stories.
  • Facilitate and ensure regular sectoral coordination meetings and contribute to information sharing and learning between relevant departments.
  • Responsible for harmonization of and consistency in program management tracking and implementation tools and systems.
  • Ensure consistency across Syria programs in program design and implementation methods.
  • Provide solid mentoring support to program Managers and partner organizations where required.
  • Ensure that each program department conducts monthly grant review meetings.
  • Encourage and supports program innovation and business development ideas and opportunities.


  • Represent Global Communities at relevant cluster/sector working group meetings as appropriate.
  • Represent Global Communities at donor meetings and maintain close relationships with donors through dependability and quick response to donor requests and questions.


  • Up to 30% travel to Syria, Iraq and possible other locations ranging from one to six weeks.
  • Supervision responsibilities.
  • Will be required to attend meetings outside of normal business hours, i.e., evenings and weekends.
  • Act as Country Director (CD) when the CD is out of office.



  • Undergraduate degree in a related discipline and a minimum of 6 years of related work experience or a minimum of 10 years of related work experience, preferably, international humanitarian response experience.
  • At least four of which are specifically focused on program management.
  • A minimum of 4 years’ prior supervisory experience
  • A minimum of 3 years’ prior experience working in emergency, conflict, post-conflict, or post-disaster settings
  • Proficient in USAID rules and regulations; prior experience working on USAID (incl BHA) funded programs preferred and other donors such as UN, ECHO, etc.
  • Prior experience in the MENA region desirable
  • Experience in capacity building of host country staff in programmatic, leadership and management skills.
  • Experience managing large teams required.
  • Leadership and management skills to organize and enable team-based, collaborative work approaches across global locations and teams.
  • Strong analytical skills, including ability to gather and analyze a variety of information and to develop appropriate recommendations for action.
  • Ability to work effectively in an atmosphere of multiple projects, shifting priorities, and deadline pressure.
  • Excellent communication skills, both written and verbal, including ability to effectively communicate across cultures and demonstrated ability to write required documents in a clear, concise, well-organized manner.
  • Excellent interpersonal and relationship-building skills in diverse settings, including with donors, partners, direct reports, supervisor, and colleagues.
  • Ability to communicate, negotiate, advise, persuade, or resolve complex and sensitive issues with internal / external stakeholders at all levels and cultural backgrounds.
  • Demonstrated ability to make decisions that require substantial interpretation of established policies and procedures, clear objectives, and business/professional standards.
  • Demonstrated ability to build and maintain effective working relationships with donors, project stakeholders, in-country collaborators, and staff at all levels of the organization.
  • Exemplary time management and multi-tasking skills necessary to meet deadlines and coordinate multiple projects.
  • Demonstrated ability to think strategically as well as create and implement effective processes, tools, systems, and policies.
  • Strong attention to detail and ability to prioritize in a fast-paced environment.
  • Computer/word processing and standard office software skills.
  • Ability and willingness to travel (up to 30%) to difficult and challenging environments for trips ranging from one to six weeks.
  • Fluency in English, working knowledge of Arabic and/or Turkish highly desirable.
  • A passion for the mission and values of Global Communities, and a commitment to equity and justice.

Application Instructions 

To be considered for this position, please apply (including your resume and cover letter) by 2/20/2024.  Applications received after this date may be reviewed on a rolling basis until the job has been filled. 


Location and Work Schedule 

This position is based in Gaziantep, Turkey. Candidates will be expected to work from the office in Gaziantep. 


Salary and Compensation

The estimated salary for this position is between $102,800-159,555. Final salary will be based on several factors including qualifications, geographic location, experience, and internal equity. Global Communities provides a comprehensive benefits package; please note that this position is eligible for allowances. 


COVID-19 Policy

As an organization working to advance public health, Global Communities has an obligation to model best practices and to do all we can to protect each other, our partners, and the communities where we work.  To ensure the continuity and effectiveness of our business operations, Global Communities is adopting a policy to safeguard the health of our visitors, employees, families, and the larger global community from COVID-19.  Effective January 3, 2022, all U.S.-based Global Communities employees are required to provide proof of having received full dosage of COVID-19 vaccine that is FDA approved, approved for emergency use authorization, or have an approved medical or religious exemption on file with Global Communities, as a condition of employment.


Safeguarding Policy

Global Communities holds strict safeguarding principles and has a zero-tolerance policy for conduct of sexual exploitation, abuse, and harassment. In the process of recruitment, selection, and appointment, Global Communities will conduct robust reference and background screening checks, including international vetting as a signature of the Global Misconduct Disclosure Scheme to ensure children and vulnerable adults are safeguarded, and abuse is prevented.  The incumbent is required to carry out their duties in accordance with Global Communities Safeguarding policy and the Standards of Conduct.



Global Communities is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Global Communities complies with all applicable provisions of the ADA and makes reasonable accommodations for applicants and employees with disabilities unless it provides undue hardship to the organization. If reasonable accommodation is necessary to participate in the recruitment process, please contact 


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